Refund policy

Returns & Refunds Policy

Thank you for choosing Evergreen Posters. We craft each piece with care to bring timeless beauty to your walls, but due to the custom nature of our products, our policy on returns and refunds is as follows:

Printed Products (Physical Posters, Framed Prints, Canvas) All printed items are made-to-order specifically for you using print-on-demand technology. This means we cannot accept returns or offer refunds for change of mind, sizing preferences, or personal taste.

Digital Downloads Digital files are delivered instantly upon purchase and are non-returnable and non-refundable by nature, as they are intangible and immediately accessible.

Exceptions We stand behind the quality of our work. If your printed order arrives damaged, defective, or incorrect (wrong design or size), please contact us within 14 days of receipt with photos of the issue. We'll arrange a replacement or refund at no extra cost.

How to Contact Us For any questions or issues, reach out through our Contact page. We'll respond as soon as possible.

This policy ensures we can offer unique, custom art at accessible prices while complying with applicable laws.

Last updated: January 2026